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Firearms licensing - a call for change

The firearms licensing process is facing significant inefficiencies that impact both applicants and police forces:

avarage lisencing time graph

Waiting times for firearm certificates (2021-22)

 

  • License processing times can stretch up to 178 days, frustrating applicants and increasing forces' costs.

  • Many forces still rely on inefficient, error-prone manual methods, causing delays and mistakes.

  • Applicants often do not know their application status, creating uncertainty and additional work for staff.

  • There is a wide variation in processing times across forces, undermining trust and causing disparities in service.

  • Adapting to new regulations is a constant struggle with systems that can’t keep up.

avarage lisencing time graph

Waiting times for firearm certificates (2021-22)

 

Power of Firearms Licensing Solution

Imagine a world where the firearms licensing process is seamless, fast and fully automated, where applicants can track their status in real time while the police team easily manages cases. That’s the power of Infomentum’s Firearms Licensing Solution, created in partnership with Salesforce.

  • Applicants can apply online, track progress and receive real-time updates, giving them peace of mind and saving your team time on follow-ups.
  • With automation at the core, routine tasks like renewals, status updates and reminders are handled automatically, freeing your team to focus on high-value tasks.
  • All applications are centralised in one place, allowing your team to view and manage cases easily, with full visibility and control.
  • Our solution seamlessly integrates with your existing systems, ensuring data flows smoothly and your decisions are based on the most accurate information.

 

 

Key benefits for Police Forces

Automation of routine tasks accelerates processing times, reduces manual work and minimises errors, helping forces handle more firearms applications with fewer resources

Streamlined workflows and reduced administrative effort lead to significant savings in staffing, postage, and operational costs.

Real-time tracking and data analytics provide insights to optimise staff allocation, reduce backlogs and ensure timely processing.

Standardised processes and proactive communication foster trust, ensuring that all applicants receive consistent service, regardless of location.

Put applicants in control

Our solution is designed to make the firearms licensing process as simple and efficient as possible for applicants:

  • Applicants can start their application, save it at any point and return it to complete later.

  • The entire process is digital, eliminating the need for paper forms or in-person visits.

  • Applicants can track the status of their application at any time, offering transparency and reducing uncertainty.

  • Proactive email and SMS updates keep applicants informed about their application status, upcoming renewals and any important deadlines.

  • Automatic renewal reminders and easy access to past applications ensure applicants never miss deadlines and can complete renewals quickly.

Let us take care of your Firearms process.

Ready to streamline your Firearms process to delight Firearms team members and applicants?

Contact us today for a demo or to learn more about how our Salesforce-based solution can help you.

 

Call us on  +44 (0)203 743 8014   or provide your details, and we'll contact you within 24 hours.