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License processing times can stretch up to 178 days, frustrating applicants and increasing forces' costs.
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Many forces still rely on inefficient, error-prone manual methods, causing delays and mistakes.
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Applicants often do not know their application status, creating uncertainty and additional work for staff.
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There is a wide variation in processing times across forces, undermining trust and causing disparities in service.
- Adapting to new regulations is a constant struggle with systems that can’t keep up.