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Just like the majority of other websites that you use, we use cookies to monitor the performance of our site and to make improvements. 

 

What are cookies?

 

Cookies are small pieces of data that are downloaded onto your device when you visit a website. This data is simply stored as a plain text file. Cookies are then sent back to the originating website on each subsequent visit. This helps websites to recognise you again the next time you visit the site.

 

Cookies have a lot of different jobs, including but not limited to; letting you navigate between pages efficiently, remembering your preferences, and overall to improve the user experience for you on that particular website. They can also help to ensure that adverts you see online are more relevant to you and your interests. This is just a generic description of cookies to help you understand how they work. To read which cookies Infomentum uses, read further.

 

Which cookies does Infomentum use, and why?

 

Before cookies are placed on your computer or device, you will be shown a pop-up requesting your consent to set those cookies. By giving your consent to the placing of cookies, you are enabling Infomentum to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of cookies.

 

Our site may place and access certain first party cookies on your computer or device. First party cookies are those placed directly by us and are used only by us.

 

We use some cookies which are classified as strictly necessary, as we use them to secure our website by verifying that website users are trusted. Under GDPR, you do not need to consent to these cookies as they are used to ensure the security of our website. They are listed below:

 

Name of Cookie

Provider

Purpose

Expiry

__cfduid

HubSpot

Used by the content network, Cloudflare, to identify trusted web traffic.

1 year

 

Like most websites, we also use analytics cookies which we use to inform us on how well our website is performing. They help us to understand things like how users are navigating the website, whether you see error messages, and how much traffic we are receiving. That means we can continue to improve it accordingly. These cookies are associated to your web browser and may be linked to personal information we may have about you if you have previously filled in a form on our website. These are cookies which we must gain your consent to use. They are as follows:

Name of Cookie

Provider

Purpose

Expiry

_dc_gtm_UA-#

Infomentum

Used by Google Tag Manager to control the loading of a Google Analytics script tag.

Session

_ga

Infomentum

Google analytics tag which is used to generate statistical data on how a visitor uses the website.

2 years

_gid

Infomentum

Google analytics tag which is used to generate statistical data on how a visitor uses the website.

Session

collect

Google Analytics

Used to send data to Google analytics about the users device.

Session

__hstc

HubSpot

This tracks information about website visits. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).

2 years

hubspotutk

HubSpot

Used to recognise a named website visitor and understand their site usage after they have submitted a website form. Also helps to de-duplicate contacts in our database.

10 years

__hssc

HubSpot

This cookie keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. 

30 mins

__hssrc

HubSpot

Whenever HubSpot changes the session cookie, this cookie is also set. They set it to 1 and use it to determine if the user has restarted their browser. If this cookie does not exist when HubSpot manages cookies, they assume it is a new session.

Session cookie

__hs_opt_out

HubSpot

This cookie is used to ensure that once opted in, you are not asked to re-opt in every time you visit the site.

2 years

__hs_do_not_track

HubSpot

This cookie is used to ensure that cookies are not collected if you have opted out.

2 years

__hs_testcookie

HubSpot

This cookie is used to test whether the visitor has support for cookies enabled. 

Session cookie

hsPagesViewedThisSession

HubSpot

This cookie is used to keep track of page views in a session.

Session cookie

 

Removing cookies through your browser

 

You can delete all of your cookies, including ours, at any time by visiting your browser settings and deleting cookies. This doesn’t stop us from collecting new cookies – it just means that next time you visit our website, we won’t recognise you. Your browser should also give you the option to disable all cookies – refer to your browser settings to find out.

 

Opting out

 

Alternatively, we give you the option to opt out of our website sending cookies to your device. But, in order to comply with your choice, we’ll need to use one tiny cookie to ensure that you aren’t asked to make this choice again. In essence, we must use a cookie to ensure that all other cookies ignored.

 

Queries?

 

If you have any queries related to our cookie policy, please contact dataprivacy@infomentum.co.uk.