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"Infomentum has provided application support, documentation and a detailed set of development standards, enabling the support of key activities outside of core hours and accelerated adoption at BUL."
      - Simon Benford, Software Development Manager, Brunel University

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How do we use new technologies to enhance our educational offerings?

 

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How can we use our data to drive strategic improvements?

 

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How can we create a digital experience that delights students?

 

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How can we cut down on manual tasks to increase efficiency?

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Digital transformation in Higher Education
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Adopting cloud technologies to modernise educational infrastructure and promote agile, scalable digital environments.

Challenge

Higher education faces a crucial challenge: quickly adapting to a digital era, driven by the rise of online and hybrid learning, operational efficiency needs, and changing student expectations. This urgency is magnified by the COVID-19 pandemic, highlighting the necessity for institutions to evolve their delivery and administration methods to ensure education remains accessible and of high quality in a rapidly changing environment.

Solutions

To tackle these challenges, Higher Education institutions must build flexible digital environments that support seamless information sharing and system collaboration. By fostering an ecosystem that encourages quick adaptation to changing educational practices and student needs, universities can offer a consistently updated and smooth digital experience. This strategic focus ensures institutions are prepared to meet current and future demands, maintaining relevance and quality in education.

Data Management and Analytics

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Adopting comprehensive data integration and analytics to enhance decision-making and student engagement.

Challenge

Universities often face the complex task of harnessing diverse and voluminous data for strategic decision-making and personalised student services. The difficulty lies in integrating, analysing and leveraging this data effectively amidst evolving educational demands and technological landscapes.

Solutions

A comprehensive strategy for data management and analytics involves not only integrating diverse data sources but also applying advanced analytics to unveil hidden patterns and insights. By dismantling data silos, universities enable a richer, more comprehensive dataset that is crucial for identifying trends and improving decision-making. This approach, coupled with deploying analytics platforms and training staff, embeds a data-driven culture across the institution, enhancing operational efficiency and student experience.

User experience and engagement

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Tailoring digital platforms for enhanced student and staff experiences and improved engagement.

Challenge

In the competitive landscape of higher education, universities must not only attract but also retain students and staff by offering superior digital experiences. This requires a strategic overhaul of digital solutions to ensure they are intuitive, engaging and responsive to the needs of a technologically adept university community. The challenge lies in integrating academic and administrative functions into a cohesive digital environment that supports seamless interaction, fosters community and enhances learning outcomes.

Solutions

The solution lies in adapting digital platforms that cater specifically to the needs of the Higher Education community. By leveraging cutting-edge technologies and user-centred design principles, universities can create digital experiences that not only meet but exceed the expectations of students and staff.

Tailored digital solutions facilitate effective communication, collaborative learning environments and personalised user journeys, ultimately driving engagement and satisfaction across the university ecosystem.

Process efficiency through automation

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How to boost administrative efficiency with robotic process automation

Challenge

Universities are actively seeking ways to efficiently manage the increasing administrative workload without compromising service quality or detracting from their educational goals. The objective is to streamline these critical, yet labor-intensive tasks to boost productivity and enable staff to concentrate on activities that have a direct positive impact on student success and the institution's progress.

Solutions

To address the challenge of managing administrative workloads efficiently, universities are turning to process automation as a key solution. By implementing automation technologies, institutions can streamline repetitive and manual tasks across various departments. This approach not only enhances operational efficiency but also reallocates valuable staff time to focus on strategic initiatives, improving the overall quality of education and student services. This strategic deployment of automation technology underpins a more agile and responsive administrative framework, crucial for adapting to the evolving demands of higher education. 

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We've identified and grouped the most common challenges experienced by our customers. If your problem is truly unique, let us know - we love challenges!

 

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